Terms of service

For WSET Classes

  • Students have to be 18 years of age minimum to take part in the non-mandatory wine tasting part of the course.
  • Bookings are treated on a first come-first-serve basis.
  • Your place to the chosen course will only be confirmed upon reception of full payment and completion of the enrolment form.
  • Please allow at least five business days to receive your study material (Level 2 and Level 3 only).
  • If you want to cancel your seat for a WSET class, this must done in writing.
  • If cancelled more than and excluding ten days before the start of the course, a full refund will be processed, minus the cost of your study pack if already sent. ($150 for Level 2, $250 for Level 3)
  • Course cancelled including or less than ten days before the start of the course will not be refunded.
  • The Wine Tip reserves the right to cancel a course in case of insufficient enrolment numbers, in which case students can choose between a free transfer to another date or a full refund (minus study pack fee if applicable).
  • The Wine Tip offers re-sit opportunities only for students who failed their exams. It is not possible to re-sit an exam to achieve a higher mark.
  • Re-sit fees:
    Level 1: $110
    Level 2: $155
    Level 3: Tasting only $120, Theory only $200, $300 for both
  • Important for online students: Before enrolling for online courses, students must ensure they comply with the Remote Invigilation requirements. The Wine Tip cannot be held responsible for any issues resulting from an inadequate technical setup or exam environment.
  • If a student commits an infraction during the Remote Invigilated exam leading to disqualification, The Wine Tip cannot be held accountable and no refund will be granted.
  • See common causes for RI Exam re-sits here.

For TWT Classes

  • Students have to be 18 years of age minimum to take part in the non-mandatory wine tasting part of the course.
  • Bookings are treated on a first come-first-serve basis.
  • Your place to the chosen course will only be confirmed upon reception of full payment.
  • We accept transfers and refunds up to a week before the course date.
  • If cancelled less than a week prior to the course date, no refund can be issued.
  • The Wine Tip reserves the right to cancel a course in case of insufficient enrolment numbers, in which case, students can choose between a free transfer to another date or a full refund.

      For Gift Cards

      • Gift cards are valid for three years from the date of purchase and non refundable.
      • The Wine Tip does not have access to gift card codes. They can only be resent to the original card purchaser

      For wines

      • Wine purchases are non returnable and non refundable.
      • Despite careful sourcing and cellaring practices, The Wine Tip cannot be held responsible for a small proportion of bottles to be (and not limited to) out of condition, corked, oxidized.